What will you do as an International Customer Journey Specialist at Gomibo?
Join our motivated team at Gomibo as an International Customer Journey Specialist, where you'll play a vital role in ensuring seamless communication with customers across Europe. As part of the Customer Journey team, you'll collaborate to deliver our website content in different languages. We are currently looking for specialists for our French and English domains. You are the specialist in one (or multiple) of these languages, where you are responsible for indirect customer communication. This includes product descriptions, information pages, emails, SEO texts, and Tips & Tricks on our website.
As well as learning to write in the Belsimpel style, you will learn to work with HTML code and become highly skilled in Excel and other programmes. As the point of contact for translating texts, you'll be in contact with different teams at Belsimpel, which will give you a good idea of how the company works and allow you to meet new people quickly.
What makes this job special is that you won’t only be translating, but are willing to take ownership for your own domain. Launching a website in a new country requires more than just translating the source text. In order to match the specific country better, more changes might be needed. Who better to assess what changes are needed than the International Customer Journey specialist that has knowledge of that country? You analyse our websites, compare us to relevant competitors and pitch your ideas to the team. You optimise the Customer Journey from start to finish, for all the customers of your domain!
You are a real wordsmith and understand like no other what appeals to people and how to explain, sometimes complex, issues as clearly as possible. You are driven, have a passion for languages and are always looking to improve.
Team Customer Journey is a young team that works to ensure that our European expansion proceeds smoothly every single day. This international team consists largely of part-time colleagues who go above and beyond for their study and their job! This means that there is always a friendly and casual atmosphere among colleagues. Belsimpel organises many events, like the Friday afternoon drinks every week or the famous Christmas party, so there is plenty opportunity to have fun with you colleagues!
