German Customer Journey Specialist (min. 16h/w)

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German Customer Journey Specialist (min. 16h/w)


Make the website and customer communications available to customers in German!

Parttime | 16h/w | WO level | Headquarters  Groningen

Working on the frontier of the international market

Belsimpel is currently the fastest growing online telecom provider in the Netherlands. As Gomibo, we now want to make all customers in the rest of Europe happy too. Of course, our website and all our communication must be available in the language of that country. And this is where you can make a difference!


What will you do as a Customer Journey Specialist at Gomibo?

Join our motivated team at Gomibo as a German Customer Journey Specialist,  where you'll play a vital role in ensuring seamless communication with customers across Europe. As part of the International Customer Journey team, you'll collaborate to deliver our website content in German, French, Italian, Spanish, Portuguese, Swedish, Danish, Norwegian, Finnish, Polish, and Czech languages. You are responsible for indirect customer communication. This includes product descriptions, information pages, emails, SEO texts, and Tips & Tricks on our website.

As well as learning to write in the Belsimpel style, you will learn to work with HTML code and become highly skilled in Excel and other programmes. As the point of contact for translating texts, you'll be in contact with different teams at Belsimpel, which will give you a good idea of how the company works and allow you to meet new people quickly.

What makes this job special is that you won’t only be translating, but are willing to take ownership for your own domain. Launching a website in a new country requires more than just translating the source text. In order to match the specific country better, more changes might be needed. Who better to assess what changes are needed than the German Customer Journey specialist? You analyse our websites, compare us to relevant competitors and pitch your ideas to the team. You optimise the Customer Journey from start to finish, for all our German speaking customers!

You are a real wordsmith and understand like no other what appeals to people and how to explain, sometimes complex, issues as clearly as possible. You are driven, have a passion for languages and are always looking to improve.

Team International Customer Journey is a young team that works to ensure that our European expansion proceeds smoothly every single day. This international team consists largely of part-time colleagues who go above and beyond for their study ánd their job! This means that there is always a friendly and casual atmosphere among colleagues. Belsimpel organises many events, like the Friday afternoon drinks every week or the famous Christmas party, so there is plenty opportunity to have fun with you colleagues!

What will a regular day look like?

At the door, you greet Imke, one of the English translators. You talk about last weekend's Belsimpel summer festival and, once upstairs, you grab coffee for both of you. You quickly check your mailbox after switching on your PC and discuss your to-do list for the day with the rest of the team. You are translating the product texts and several emails for the launch of the latest iPhone. After this, it's time for a request from Rutger, a colleague from Development. He has made an update to the Customer Account and needs the new texts to be translated to your language as well. 

Then it's time for your lunch break! You spend it on the sunny roof terrace, together with your colleagues from Customer Journey. After you beat Levi in a game of table football, you work on your proposal to introduce more payment methods to the German domain. You finish off the day with the weekly team meeting, in which you discuss the action list and priorities for the week ahead. At the end of your shift, you turn off your computer with a satisfied feeling, you've made a lot of customers happy today.

What do we offer?  

What you will get in return

An hourly wage between €9.45 (age 18) and €14.69 (age 21+).  

Thanks to our growth opportunities you can earn more within half a year, depending on your development and dedication!

A lot of benefits, such as drinks, discounts and sporting opportunities


How to fit it in next to your studies

Work at a beautiful office in the center of Groningen.

Shifts of 4 or 8 hours, scheduled by yourself from Monday to Friday.

A flexible schedule that fits your study schedule.

What you can learn

Personal and professional development are paramount.

Training, 1-on-1 coaching & the challenge that suits you.

You can go as hard as you want.

Why it's so much fun

750 colleagues with the same drive.

Team outings, company parties and festivals, a VrijMiBo (Friday Afternoon Drinks) every Friday.

A boat to sail through the Groningen canals.

Who are you?

  • You are available for at least 16 hours a week and will be studying in Groningen for at least 2 more years.
  • You study at WO level and preferably follow a communication and/or language-oriented study.
  • You are proficient in English and/or Dutch at C2 level.
  • You are proficient in German (this is preferably your native language). Command of more languages is a plus.
  • Please leave your contact details here if you are proficient in another European language.
  • You have a passion for writing and excellent communication skills.

If you have any questions regarding this vacancy, you can always contact our Talent & Recruitment Specialists. They are available on business days between 9:00 and 17:30 at the phone number 050-2113856. You can also send an email to werken@belsimpel.nl.

We are currently looking for German translators, but please leave your contact details here if you are proficient in another European language. Join us in our goal to make the digital world accessible for everyone!

Gomibo Benefits

Will you be there soon? And only if you want to, because if you don't like it, that's fine too. At Gomibo, everyone can be themselves.